Leadership & Management
Conflict Resolution & Difficult Conversations
Practical tools to assess and address conflict and empower teams to approach disagreement with clarity.
Duration
Half-day or full-day (3–6 hours)
Format
In-person or virtual · Interactive workshop with exercises and Q&A
Audience
Team leads, supervisors, experienced managers
What you'll learn
- Apply leadership & management frameworks to real workplace scenarios
- Leave with templates, tools, and an action plan
- Build shared language and accountability across your team
Agenda
- 9:00 AMStyles of conflict
- 10:00 AMResolution frameworks
- 11:00 AMEmotional Quotient (EQ)
- 12:30 PMAccountability & feedbackLunch break + case study discussion
Topics covered
Styles of conflictResolution frameworksEmotional Quotient (EQ)Accountability & feedback
Your facilitator
EB
Eboni B. Speight, MBA
Founder & Principal Consultant, EBBTech Consulting
Eboni brings 15+ years of leadership, HR, and finance expertise across nonprofit, public, and private sectors — translating strategy into measurable outcomes for teams.