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Leadership & Management

Conflict Resolution & Difficult Conversations

Practical tools to assess and address conflict and empower teams to approach disagreement with clarity.

Duration
Half-day or full-day (3–6 hours)
Format
In-person or virtual · Interactive workshop with exercises and Q&A
Audience
Team leads, supervisors, experienced managers

What you'll learn

  • Apply leadership & management frameworks to real workplace scenarios
  • Leave with templates, tools, and an action plan
  • Build shared language and accountability across your team

Agenda

  1. 9:00 AM
    Styles of conflict
  2. 10:00 AM
    Resolution frameworks
  3. 11:00 AM
    Emotional Quotient (EQ)
  4. 12:30 PM
    Accountability & feedback
    Lunch break + case study discussion

Topics covered

Styles of conflictResolution frameworksEmotional Quotient (EQ)Accountability & feedback

Your facilitator

EB
Eboni B. Speight, MBA
Founder & Principal Consultant, EBBTech Consulting

Eboni brings 15+ years of leadership, HR, and finance expertise across nonprofit, public, and private sectors — translating strategy into measurable outcomes for teams.